Last Updated: 31, Dec, 2023

At Mico Aesthetic (“we”, “us”, or “our”), accessible from https://micoaesthetic.com, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, share, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Who We Are

Mico Aesthetic is the data controller for your personal data collected through this website.

Company Name: Mico Aesthetic
Website: https://micoaesthetic.com
Email: support@micoaesthetic.com

2. What Personal Data We Collect

We collect and process the following categories of personal data:

  • Identification Information: Name, email address, phone number, billing/shipping address
  • Payment Information: Credit/debit card details (via secure third-party payment processors)
  • Device Information: IP address, browser type, cookies, referring/exit pages, and interaction data
  • Communication Data: Messages, inquiries, or requests you send us via email, forms, or live chat
  • Marketing Preferences: If you subscribe to our newsletter or opt in to promotions

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual Necessity: To process and deliver your orders or respond to your inquiries
  • Legal Obligation: To comply with tax, accounting, or legal obligations
  • Consent: For sending promotional materials or newsletters (you may withdraw anytime)
  • Legitimate Interest: To improve our services, prevent fraud, and secure our website

4. How We Use Your Personal Data

We use your data to:

  • Fulfill and manage orders
  • Provide customer service and technical support
  • Send updates or marketing communications (if opted-in)
  • Analyze usage trends to improve website functionality
  • Prevent fraudulent activity and ensure security

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions
  • Understand how users interact with our site
  • Provide relevant advertising and retargeting

You can manage or disable cookies in your browser settings. Please refer to our Cookie Policy for more details.

6. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share it with:

  • Service Providers: Payment processors, logistics partners, email platforms (e.g., Stripe, PayPal, DHL)
  • Legal Authorities: When required by law or for fraud prevention
  • Business Transfers: If we merge or sell our business

All third parties are contractually obligated to process your data in a secure and lawful manner.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your rights under GDPR.

8. Data Retention

We retain your data only for as long as necessary for the purposes outlined, or as required by law (e.g., tax and accounting regulations). After this period, data will be securely deleted or anonymized.

9. Your Rights Under GDPR

As an EU data subject, you have the right to:

  • Access your data
  • Rectify inaccurate or incomplete data
  • Erase data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise your rights, please email us at support@micoaesthetic.com.

10. Data Security

We take data protection seriously and implement appropriate security measures including:

  • SSL encryption
  • Firewall and malware scanning
  • Access controls and data minimization
  • Secure payment processing via third-party platforms

11. Children’s Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect data from children.

12. Updates to This Policy

We may update this policy from time to time to reflect changes in law or our services. Updated versions will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions or concerns regarding this policy or your personal data, contact us at:

📧 Email: support@micoaesthetic.com