Delivery

Fast and Reliable Delivery
We are committed to providing prompt and reliable delivery service for all orders.

Delivery Timeframe

The delivery will takes about 6-10 business days if by express.

If you are the first to import, don’t worry, we have  customs clearance and duty tax included service, by flight (10-15 work days) or by sea (1-2 months for most countries).

Brazil and Argentina may need about 3 months by sea.

Shipping Options

Various Shipping Methods:
We offer multiple shipping options, including express, air freight, and sea freight. While air and sea freight may take longer than express, they include customs clearance and duty services. Express shipping requires customers to handle customs clearance and pay duties yourselves.

Full Shipping Details

Warranty

At Mico Aes, we’re committed to providing the highest quality spa equipment and ensuring its effective and reliable operation for years to come.

Main Unit Warranty: 1 year from the date of delivery
We stand behind our equipment with a 1-year warranty from the date of delivery, providing you with long-term quality assurance.

Spare Parts Warranty: 3 months from the date of delivery
Our spare parts are covered by a 3 months warranty from the date of delivery, ensuring the quality and performance of your equipment.

Post-Warranty Continued Support:
Even after the warranty period, Mico Aes remains committed to providing free technical consultations and parts at cost, ensuring the continued operation of your equipment.

Warranty Policy

Read the Full Warranty Policy

Get Technical Support:
For any technical assistance, don’t hesitate to contact us. Our professional team is here to provide you with prompt and effective help.

Training & Certification

Personalized Training Sessions

Tailored Experience with Professional Coaches
Our spa machine includes personalized training sessions conducted by professional coaches, ensuring the best experience tailored to you.

Free Certification to Demonstrate Your Professional Qualifications
We also provide free certification certificates, allowing you to showcase your professional qualifications with ease.

Post-Delivery Support
Upon receiving your order, we provide detailed installation and operation videos to ensure seamless setup and usage.

Treatment Guidance
Our videos guide you on how to operate the equipment for optimal treatment results.

FAQs and Maintenance
The videos also cover FAQs and maintenance tips to help you keep your equipment in top condition.

Customer Queries

24/7 Customer Service Availability, If you have any questions during product usage, feel free to reach out to our customer service team at any time.

Customization

Logo Customization

Make Your Brand Stand Out with our Logo Customization Service.

Cost:

Free for machines above $1000.

For equipment priced below $1000, a symbolic fee of $100 applies.

How to Order: Simply include logo customization when ordering your equipment. Email your logo file to info@micoaesthetic.com with “Logo Customization Request” in the subject line.

Preparation Time:1-7 working days, depending on your requirements.

Contact Us: For inquiries, call +8618506287248 or chat with us on our website.

Wholesale & Direct Shipping: We offer wholesale pricing for bulk orders and provide direct shipping services for retail businesses.

More Info

For further details on wholesale options, contact us anytime. Thank you for choosing Mico Aes – we’re here to tailor your experience and offer quality wholesale solutions.

Full Customization Details