Thank you for shopping with Mico Aesthetic.
We are committed to your satisfaction. If you are not completely satisfied with your purchase, we’re here to help with a clear and transparent return process.

🔄 Returns

We accept returns within 30 days of the delivery date under the following conditions:

  • The item must be unused, in the same condition that you received it, and in its original packaging.
  • All accessories, manuals, and certificates must be included.
  • Returns must be authorized in advance by our customer support team.

To request a return, please contact us at [your email] with your order number and reason for return. We will provide return instructions upon approval.

💵 Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 7–10 business days via the original payment method.
  • Original shipping fees are non-refundable.
  • For B2B bulk/custom orders, a restocking fee (up to 15%) may apply.

🚫 Non-Returnable Items

  • Products damaged due to misuse or improper handling.
  • Custom or made-to-order machines.
  • Items returned without prior authorization.

🔧 Warranty & Repairs

All our devices come with a [12-month] warranty covering manufacturing defects. If your product develops a fault within the warranty period, we offer free repairs or parts replacement (shipping costs may apply). Contact our support team for guidance.

📦 Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or wrong item). We recommend using a trackable shipping method and purchasing shipping insurance.

📬 Contact Us

For all return or refund inquiries, please contact:
📧 Email: [support@micoaesthetic.com]